Preferred Hiring Partners
Join our community of Preferred Hiring Partners (PHP) and be first in line to hire qualified pet professionals in your area. Whether you are actively hiring or already well staffed, joining our network can help you more proactively find quality staff. Fill out the form to join our free listing or read about other ways we can help you find your dream employee.
Furry Land Mobile Pet Grooming
About Business
Are you passionate about providing exceptional grooming services while leading a community that works together for the love of our furry friends? Furry Land of Columbia/Jefferson City is seeking a skilled and enthusiastic Lead Groomer to join our team. We offer a unique mobile spa experience for dogs and cats, ensuring a stress-free and convenient grooming process for both pets and their owners.
COMPANY DESCRIPTION
Furry Land Mobile Pet Grooming is one of the largest mobile grooming franchise companies in the nation. We operate nationwide and continue to grow. At Furry Land, we are dedicated to ensuring the lives of pets are healthy and comfortable. We are dedicated to our animals, our clients, and our team. At Furry Land, we specialize in timesaving & stress-free pet grooming experiences.
ABOUT OUR MOBILE SALONS
When our pets inspire us to be more loving and caring individuals, it’s no surprise that our Lead Groomer truly embodies those qualities. With your patience, guidance, and passion for helping others, you’ll help to lead the operations of the business—from head to tail! You will build relationships with clients, champion exceptional customer service, lead your associates, and drive results to grow the business.
LEAD GROOMER RESPONSIBILITIES
Onboard all new associates and groomers, ensuring their completion of all training requirements and annual safety certifications, any required certifications by the state, and ensuring that each groomer represents the brand in a positive way according to our standards.
Drive our state-of-the-art 2023 Mercedes Sprinter van to scheduled appointments in the Columbia/Jefferson City area – equipped with the latest insulation technology to ensure you can work in comfort all year long.
Ensure you and your groomers provide professional services including bathing, brushing, trimming, and styling according to customer preferences and breed standards.
Develop a local business growth and advertising strategy with other members of Furry Land and oversee its execution of it.
Ensure that the vans being used for mobile grooming are being properly maintained, serviced, and registered, and oversee any upkeep or repairs required to the vehicles.
Schedule and manage appointments, ensuring timely arrivals and efficient use of time to maximize productivity. Covering shifts as necessary for customer satisfaction on scheduled appointments.
Provide exceptional customer service by addressing client inquiries, addressing concerns, and always maintaining a friendly and professional demeanor.
LEAD GROOMER REQUIREMENTS
Proven experience as a professional pet groomer, with a deep understanding of various grooming techniques, breed-specific cuts, and coat types.
Valid driver's license and a clean driving record, with the ability to drive a grooming van safely and efficiently.
Passion for working with animals and a demonstrated ability to handle pets of all sizes, temperaments, and breeds.
Excellent communication and interpersonal skills, with the ability to build rapport with pet owners and provide outstanding customer service.
Strong attention to detail and the ability to consistently deliver high-quality grooming services.
Ability to work independently and manage time effectively to meet appointment schedules.
Ability to handle and lift all breed sizes.
Flexibility to work weekends, holidays, and occasional extended hours based on customer demand.
Certification from a reputable grooming school or a similar grooming qualification is highly desirable.
5 years of experience in guest service roles as a store partner is preferred.
Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred.
A minimum of one year of experience in all breeds of grooming is required.
Experience monitoring and providing direction to Grooming partners is preferred.
Previous supervisory experience and prior retail experience are preferred.
This job summary is intended to describe the general nature and level of work the leader assigned to this job performs. It is not intended to include all duties and responsibilities. Furry Land of Columbia/Jefferson City is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18.
Knowledge, Skills, and Abilities
Judgment: Make sound decisions regarding everyday issues and problems. Chooses alternatives based on consideration of pros and cons, timing, and available resources. Makes timely decisions regarding problems/issues requiring immediate attention.
Focus on Customers: Ensures an accurate understanding of guests’ needs and makes recommendations based on those needs.
Communication: Listens carefully and attentively to others’ opinions and ideas. Communicates information clearly, concisely, and professionally. Provides an appropriate level of detail in communications. Proactively shares timely updates and information with partners. Handles difficult customers well using interpersonal skills and patience.
Engage and Inspire: Energizes others by clarifying their work’s broader purpose and mission. Demonstrate a can-do spirit, a sense of optimism, ownership, and commitment. Encourages high standards of performance and acknowledges others’ efforts and accomplishments.
Talent Enhancement: Identifies and recruits/refers qualified people. Makes accurate evaluations of people’s capabilities and fit. Provides coaching and guidance where appropriate to enhance others’ skills development.
Supervisory Responsibility
Directly supervise all mobile salon staff. Provide guidance and training to mobile salon staff. Test potential applicants for grooming procedures and evaluate skills on other job-related tasks. Complete performance evaluations for all mobile salon partners.
Job Type: Full-time
Salary: $40,000.00 - $80,000.00 per year
Apply now here to experience a career that loves you back! https://furry-land-columbia-jefferson-city.careerplug.com/j/02375hw
Primary Contact
Alex Hudson
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Services Offered
- Grooming
Location Type
Mobile
Discounted Education Opportunities
As a Preferred Hiring Partner, there are multiple ways we can help you get qualified staff. A more proactive approach is to send one of your favorite staff members through our online training. Instead of waiting for a graduate to reach out, you can invest in your current team to develop the necessary skills to help you succeed.
With this model, employees can continue to work while learning in their free time. With the discount provided and payment options available, this is the most affordable way to pursue a new skillset. Currently, we offer an Online Dog Training Program for businesses looking to grow their dog training talent. Grooming and vet assisting programs are still under development.
Students referred through one of our Preferred Hiring Partners receive the largest discount available. To learn more about the discount and who qualifies, please reach out to [email protected].
Local Business Resources
For local businesses in the greater St. Louis area, we offer a handful of resources to help you promote and grow your business. Check out the options listed below. If you are interested in learning more about any of the following opportunities, please reach out to Jennifer at [email protected].
Coffee & Continuing Education
Local businesses can get in front of active students by presenting a topic in class. Our Coffee & Continuing Education opportunities are offered once per month. Any business can sign up if they have something education to chare or an employment opportunity. The event lasts 1-2 hours and is first thing in the morning before class starts.
This is a great opportunity to build relationships with current students and can often lead to employment. If you are interested but don't know what to talk about, just reach out and we can put our heads together.
APC Hosted Events
The APC houses an 8,000 square foot event space that allows us to host wonderful events throughout the year. Some example include our Grooming Garage Sale where local groomers come together to sell and swap old equipment, and our Dog's Day Out event for the pet public to browse local vendors, visit with pet businesses, and adopt local shelter dogs.
As a Preferred Hiring Partner, you will be first on the list for an invitation for any events hosted by the APC. With the variety of events held at the APC, there's bound to be something to help you put your business in front of both qualified staff and the pet public.
Space Rental
At the APC, we love everything pet related. If you are an independent petpreneur looking for a home to host your classes, we offer our 8,000 square foot classroom for rent by the hour. We host a variety of pet-related classes every week and are looking to expand our opportunities.
Whether you are looking to host group classes for your training clients, or are an educator looking to teach the occasional seminar or class, we have options available. In addition to our large event space, we have classrooms equipped with tables and chairs, computers, and projectors to make teaching easy.
